Preventative Maintenance

Take control of your equipment performance and save costs with Handicare Plus plans designed to address your challenges. Our coverage spans across North America with multiple satellite offices in major cities providing onsite service, typically within 48 hours. 

Choose the plan that is right for you!

Whether you have larger multiple sites or a smaller location, Handicare Plus provides flexible plans that fits your site’s unique needs, protects your budget, and provides exceptional equipment performance. Every plan includes:

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Annual preventative maintenance inspection.

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Annual track and equipment load test inspection.

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Unlimited technical support calls during standard business hours.

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Equipment performance records maintained by our in-house system.

Recommended

Premium

Unlimited corrective maintenance calls with cost of labor and travel included.

Cost of replacement parts included (excluding batteries).

No customer authorization required to begin equipment repairs during annual preventative or corrective maintenance calls.

48-hour response for corrective maintenance with priority over Professional Plan.

Professional

Unlimited corrective maintenance calls with cost of labor and travel included.

Receive a 25% discount on all service parts (excluding batteries).

Customer authorization required to begin equipment repairs during annual preventative or corrective maintenance calls.

48-hour response for corrective maintenance with priority over Essential Plan.

Essential

Pay-per-use corrective maintenance with preferred rate charged for labor and travel.

Service parts and batteries available for purchase at full price.

Customer responsible for initiation and authorization to begin equipment repairs during annual preventative or corrective maintenance calls.

Response for corrective maintenance based on availability.

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Safety

Safeguard your maintenance teams by having Handicare Plus assist with preventative and corrective maintenance, helping ensure compliance with local OSHA and OH&S standards.

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Regulatory Compliance

All Handicare Plus preventative and corrective maintenance plans meet and exceed ISO 10535 and CSA Z10535.2-17 annual compliance standards.

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Plan Options

Tiered plans designed to meet your site’s budgetary requirements and equipment demands. Pricing available upon equipment fleet evaluation.

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Record Keeping

Handicare Plus maintains inspection records for every preventive and corrective maintenance job on your equipment.

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Extended Product Life

With annual inspections and load testing, unforeseen problems are discovered beforehand and repaired immediately, extending the overall life of your safe patient handling equipment.

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Reduced Cost & Downtime

The cost of maintaining your equipment without a plan can far exceed the cost of having Handicare Plus in place from the start. You will see considerable cost savings in your annual maintenance budget while also allowing your own internal maintenance teams to focus on other priority tasks.

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Quick Response Time

All inquiries are responded to within four hours during standard business hours. Premium and Professional plan members offer quick response times with a Handicare Plus Technician on site typically within 48 hours.

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Experienced Team

Our experienced full-time Handicare Plus technicians have been trained on all Handicare products and have countless hours of training in the field with preventative and corrective maintenance.

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Handicare Plus: Factory-Trained Field Service Support

Specialists in Repair, Maintenance, Troubleshooting and Installation

Our team is expertly trained in all Handicare products and committed to makingeveryday life easier. You have peace of mind knowing that your equipment is being maintained by a team of professionalsdedicated to healthcare, service, and safety.

  • Ceiling Lift Systems

  • Floor Lifts

  • Medical Beds

  • Care Tubs
  • Therapeutic Surfaces

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Understanding the Bigger Picture

Why Preventative Maintenance Matters

Why is routine preventative maintenance so critical for safe patient handling equipment? Discover the hidden consequences of oversight and the importance of regulatory compliance. Learn how Handicare Plus can safeguard your equipment and enhance safety and reliability.

Testimonials

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"Great company to deal with!"

The repair service is timely and efficient, parts are always available for repairs with little to no wait time. Our Territory Rep is always available via phone or email and response time with enquiries is always timely and he always has the answers. Everyone with Handicare I have had contact with is courteous and friendly, great company to deal with.

 

Susan

Date of experience: September 16, 2021

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“Handicare support in challenging COVID environment”

Handicare has been very flexible and responsive in servicing our lift equipment during this challenging time with the shifting Hospital environment due to COVID precautions and restrictions. The Handicare teams continues to exemplify professional quality and dedication to support our front line team and ensure the equipment is available for patient safety. Their team has been a pleasure to work with and continues to go above and beyond to support our site.”

 

Charles Lydon

Date of experience: March 25, 2021

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“The handicare technician is great -knowledgeable and informative”

The handicare technician is professional and informative - he has good public relations skills with all staff - nurses and plant service staff.”

 

Dina Bews

Date of experience: March 30, 2021

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